Frequently asked questions
Where are you located?
We are a private Studio located just 5 minutes North of Orillia, ON. Please note we are not a retail store and an appointment must be made for pick ups.
What are your hours of operation?
We are open by appointment only between the hours of 9-6 Monday – Friday and 11-3 on Saturdays. We are closed on Sundays.
Do you offer same day delivery?
We can often accommodate same day delivery but it is not guaranteed. Please call us directly to confirm.
When do you deliver?
We deliver between the hours of 9am-6pm during the week. Saturdays between 10-3. We do not deliver on Sundays. We can not guarantee specific times for deliveries. The recipient is almost always contacted before we deliver. Flowers can not be left out in extreme temperatures.
Where do you deliver to?
We deliver to Orillia and surrounding areas. (Severn, Coldwater, Oro-medonte, Horseshoe Valley, Washago)
Do you offer pick up?
Yes! pick up can be arranged at our studio. An appointment must be booked for all pickups. Please be on-time for your scheduled pick up. If you are going to be late please call us to arrange a new time.
What if I placed an order online?
If you placed an order online, we will be in touch, please wait for your confirmation email to confirm pick up time. Please note, if you place an order online for delivery it may not be delivered the same day, it could take up to 2 business days. Please call us directly for specific orders and we will do our best to accommodate.
What flowers will you be using in my order?
We use a variety of flowers, foliage, fruit and berries from all over the world. We source flowers locally whenever we can. We also grow some of our own flowers during the growing season. Please note our colour palette changes from week to week. We do not guarantee specific flowers/colours, each design is artistically made with our signature style.